Gatepass EU · About · Privacy · Support
Privacy policy
Last updated 10 October 2026.
Gatepass EU is a Shopify app. This policy explains what it reads from a store that installs it, what it keeps, and for how long.
What Gatepass EU reads
Products only: titles, descriptions, tags, vendor, product type, whether a product has an image, variants' SKU, barcode, HS code and country of origin, and the data the app itself saved on products. It does not read customers or orders.
What it keeps
A copy of those product fields (descriptions cut to 5,000 characters) and the results of its checks, so it can show scores and lists. The manufacturer and EU responsible-person details the merchant enters, which are business contact details. A change log of scans and changes, with the Shopify staff account id that made each change. The store's access token and settings.
How long
While the app is installed. When a store uninstalls it, the access token is deleted at once; Shopify then asks the app to erase the store's data, and it erases all of it. Data saved on products in Shopify (metafields, HS codes, origin) stays in the merchant's store, because it belongs to the merchant.
Who it is shared with
No one. Gatepass EU does not sell or share data, does not use it for advertising, and does not send it to AI services. It runs on Cloudflare's servers, which store data encrypted at rest.
Customer data
None is collected. Requests from Shopify to report or erase a customer's data are answered with nothing held.
Contact
support@shaewoo.com